Sight your team for the register. Faster. With fewer surprises.
Your AP/NS (Authorised Person or Nominated Supervisor) still does the sighting, that's the law. But by the time they open a credential in Koora, every one has already been reviewed or verified by our team. Their sighting becomes a fast confirmation, not a discovery process.
Every credential's
already been reviewed.
By the time your AP/NS opens a worker's profile in Koora, our team has manually reviewed the qualification, verified the Working With Children Check against the state register, and manually reviewed the training certificate. Their sighting is a confirmation, not an investigation.
Verified at source
Working With Children Checks pulled live from each state's verification portal. NSW, VIC, QLD, SA, and TAS check the issuing register every time you load the worker's profile.
Manually reviewed
Qualifications, child safety training, first aid, and police checks are manually reviewed by Koora's team before they appear as compliant. We catch issues before your AP/NS opens the file.
We tell you what to re-sight
Credentials renew, expire, and get revoked. We monitor the registers daily and let you know the moment one needs another sighting. You re-sight that one row, upload one delta to the NQA IT System. The watching is on us.
Regulations change. Koora stays current.
The NECWR rollout is staged through 2026, with state regulators setting their own exemptions and timelines on top of the national requirement. We track ACECQA's NQA ITS schema and each state's rules so you don't need to.
Three steps from
spreadsheet to register.
Sight
Open each educator's credentials in Koora and sight them. The legal sighting that has to be done, with everything pre-cleared by us and queued up so your AP/NS isn't hunting.
Confirm
Tap to confirm you've sighted it. We date-stamp it, log who did it, and keep the audit trail. You don't manage the queue or chase the team. We do.
Export
Download the JSON export and upload to the National Quality Agenda IT System (NQA ITS). JSON is strongly recommended for fewer errors, with an Excel option built from the NQA template if you prefer. We include only the rows that have changed, so no duplicate uploads.
Your inbox replaces
the spreadsheet.
Never miss the 14-day window. Every Monday, a list of educators ready to sight in Koora. Schedule and recipients up to you.
Never miss the 14-day window. Every Friday, an automated JSON of what's changed, ready to upload to the NQA IT System. Schedule and recipients up to you.
From: Koora <noreply@koora.care>
To: Sandra Williams, plus 2 admins
Reminder: 4 educators need sighting this week
3 new to sight, 1 renewed credential to re-sight
Hi Sandra,
4 educators in Koora need their credentials sighted by an AP or NS before they can be added to the register. Each one is already pre-cleared by our team, so each sighting is a quick confirmation.
Jenny Bartholomew
Diploma Educator
Ravi Singh
Early Childhood Teacher
Blessing Okafor
Certificate III Educator
Laxmi Pradhan
Trainee Educator
From: Koora <noreply@koora.care>
To: Sandra Williams, plus 2 admins
3 educators are ready to add to the register
Download the JSON file (recommended) and upload via the NQA IT System
Hi Sandra,
3 educators have been sighted and are ready to add to the Worker Register. Upload the file via the NQA IT System, then come back here to confirm.
Jenny Bartholomew
Diploma Educator
Ravi Singh
Early Childhood Teacher
Blessing Okafor
Certificate III Educator
After uploading to the NQA IT System, mark them as on the register so they don't appear in next week's email.
Confirm 3 educators are on the register →Common questions
about the worker register
What is the National Early Childhood Worker Register?
The NECWR is a federal requirement (in effect since Feb 2026) that every educator and AP/NS (Authorised Person or Nominated Supervisor) working in early childhood education and care be confirmed on the National Quality Agenda IT System (NQA ITS), ACECQA's national online system for approved providers. Each state regulator sets its own exemptions and timelines, but the upload destination is national.
When did the National Early Childhood Worker Register start, and what are the key deadlines?
The NECWR went live nationally on 27 February 2026 under the National Law child safety amendments. Approved providers had until 27 March 2026 to complete the initial workforce upload covering all existing educators and AP/NS staff. The national Foundations of Child Safety training is due by 27 August 2026. First aid and any state child protection training are separate requirements that vary by role and state, not part of that single national deadline. Koora tracks every deadline and shows you, per worker, who's outstanding before each one.
What's the deadline for adding new staff to the worker register?
Approved providers must add a new worker to the NECWR within 14 days of their start date, and update an existing worker's record within 14 days of becoming aware of a change (a new qualification, an expired WWCC, a new role). It's 14 days from when you become aware, not a rolling cycle. Koora puts the new starter and any changed credential into your AP/NS's sighting queue the moment it changes, so the 14-day window isn't a memory game.
What happens if I miss the worker register deadline?
Failing to keep the worker register up to date is an offence under the National Law. Under the September 2025 amendments, the maximum penalty for individuals can reach up to $34,200 per breach. Refer to ACECQA and your state regulator for the current maximum penalty figures applicable to your service. Koora's role is to make sure your AP/NS doesn't get there in the first place.
Does Koora do the sighting for me?
No. The legal requirement to sight stays with your AP/NS (Authorised Person or Nominated Supervisor). What Koora does is pre-clear every credential before it reaches them. We verify the WWCC against the state register and manually review every qualification, training certificate, and police check. The AP/NS's sighting is fast and surprise-free because the work has already been done.
What does "sighting" actually mean for the worker register?
Sighting is your Authorised Person or Nominated Supervisor (AP/NS) physically reviewing each of a worker's credentials and recording the date they sighted it. Under the new requirements, previously undated sightings need to be re-sighted with a current date. Koora pre-clears every credential before the AP/NS opens it, so the sighting becomes a one-tap confirmation that's date-stamped and audit-logged automatically.
What information do I need to enter for each worker?
The NQA IT System captures, for each worker, their legal name (and former names), primary role, Working With Children Check details, teacher registration (where applicable), qualification course code and RTO number, child safety training certificates, and first aid certificates. ACECQA's bulk upload template lists every required field. Koora collects all of this on the worker's Career Passport over time, so when it's time to upload, the export is already populated.
Who counts as a worker that needs to be on the register?
It's the role someone performs at the service, not whether they have direct contact with children. Three things decide it: they're employed, engaged or appointed (including through labour hire), they perform an education and care role at the service, and they're not a visitor. That reaches beyond educators to early childhood teachers, regular volunteers, students on placement, coordinators, assistants, and non-educator staff like cooks, cleaners and bus drivers. Visitors aren't included, such as emergency tradespeople, regulators, third-party contractors, and families touring or dropping in. Exact inclusions and exemptions are role and state specific, so use your professional judgement against ACECQA's operational policy guide. Koora maps these requirements per role and per state.
Do volunteers, students, and family day care educators need to be on the register?
It depends on the role and how the person is engaged. A regular or semi-regular volunteer is added; a one-off volunteer isn't. A student on a supervised placement for an approved qualification is added; a high school student on work experience isn't. Family day care educators are on the register, while adults who simply live at a family day care home go on the separate Family Day Care Register. Visiting allied health and early intervention staff are included only if your service employs or engages them, not when they attend as third-party contractors. State regulators set exemptions on top of the national rules, so confirm against ACECQA's operational policy guide before you exclude anyone from your upload.
Does Koora upload directly to the NQA IT System?
Not yet. Today Koora generates the bulk upload file and you load it into the NQA IT System. We strongly recommend the JSON export: fewer upload errors, and it's where the richer functionality is heading. If you prefer, we can also produce an Excel file built from the NQA IT System's exact template. If and when ACECQA opens a direct integration, we'll commit to working with them so exports can go straight there for you.
How does the NECWR differ from Victoria's Early Childhood Workforce Register?
The National Early Childhood Worker Register (NECWR) is the federal requirement uploaded to ACECQA's NQA IT System. Victoria's Early Childhood Workforce Register is a separate state-administered scheme that predates the NECWR. The two coexist, and Victorian approved providers need to comply with both. Koora's NECWR support covers the national upload; the Victorian workforce register is handled in your state portal.
What if a worker's credential changes after we've confirmed them?
When a credential renews or a new one is added, Koora flags that worker as needing a register update. They are back in your sighting queue for the changed credential only, not the whole profile. The next export includes the delta row.
Which Koora plans include NECWR support?
NECWR support is included on the Growth and Enterprise plans at no add-on cost. That covers pre-clearance, the sighting workflow, confirmation tracking, and bulk export.
Authoritative sources: ACECQA's National Early Childhood Worker Register · Department of Education announcement.
Solve your worker
register headache today.
CHILDCARE WORKERSBuild your Career Passport
Start verifying your credentials today. It takes less than five minutes.
CHILDCARE PROVIDERSSimplify NECWR compliance
See how Koora pre-clears every credential so your AP/NS's sightings are fast and surprise-free.