Glossary

Responsible Person

A person in a position of authority over a provider, such as a director or CEO; subject to the same screening as workers under the Aged Care Act 2024.

A Responsible Person is someone who holds authority or influence over how an Aged Care provider operates. This typically includes directors, chief executives, and others responsible for the provider's executive decisions, nursing care or day to day governance. The point of the concept is accountability: the people steering a provider should be suitable to be entrusted with the care of older Australians.

Under the Aged Care Act 2024, Responsible Persons are subject to suitability and screening requirements similar to those applied to workers. Providers must satisfy themselves that each Responsible Person is fit to hold their role and keep this assessment current. This recognises that risk does not only sit with frontline staff: poor governance can affect the safety and quality of care across an entire organisation.

For providers, this means screening obligations reach into the boardroom, not just the floor. Identifying who counts as a Responsible Person, gathering the right checks, and keeping evidence ready for the regulator are practical tasks that need clear records. Treating leaders' clearances with the same rigour as worker clearances, and keeping them current and easy to confirm, is part of meeting the Act. See the Aged Care Act provider screening checklist for more.

This is general information, not compliance advice. Always confirm requirements with the relevant regulator, and remember that providers keep the legal responsibility to sight credentials and decide who can work.

We work hard to keep it accurate, but the rules change and we will not always get every detail right. If you think something here needs updating, email us at resources@koora.care. We would genuinely rather know, because we all do better when we help each other get it right.

Koora is launching very soon! Be the first to try it out

The first 5 providers we onboard will get $500 off their first year, the equivalent of a free Starter plan.

I'm joining the waitlist for:
Which sectors do you operate in?
Select all that apply.
Which states do you operate in?
Select all that apply.

We're Koora Care Pty Ltd (ABN 75 692 140 248), an Australian company. We collect this information to add you to our waitlist and follow up about Koora. We use a small set of overseas service providers to run our waitlist; under Australian privacy law we stay accountable for how they handle your information. Full detail at koora.care/privacy. To access, correct, or delete your information email privacy@koora.care.

By submitting, you consent to your information being disclosed to our overseas service providers where Australian privacy protections may not apply.