Glossary

Visa Entitlement Verification Online (VEVO)

The Department of Home Affairs service for checking a visa holder’s right to work in Australia.

Visa Entitlement Verification Online, or VEVO, is the Department of Home Affairs service that confirms a visa holder's conditions and their right to work in Australia. Employers can check work entitlements directly, and visa holders can view their own status and share it with an employer.

For care workers who are not Australian citizens or permanent residents, your visa sets out whether you can work and any limits, such as a cap on hours. VEVO is the authoritative way to confirm this. Citizens and permanent residents prove their right to work through other documents, such as a passport or citizenship certificate, rather than VEVO.

For providers, checking right to work before someone starts is a legal obligation, and getting it wrong can carry penalties. A VEVO check gives a reliable picture, but visa conditions can change over time, so it is worth re-checking when conditions are time limited. Keeping right-to-work status alongside screening clearances on a worker's Career Passport helps you confirm eligibility at onboarding and track when a visa is due to expire.

See also
Australian Qualifications FrameworkNDIS Worker Screening Check

This is general information, not compliance advice. Always confirm requirements with the relevant regulator, and remember that providers keep the legal responsibility to sight credentials and decide who can work.

We work hard to keep it accurate, but the rules change and we will not always get every detail right. If you think something here needs updating, email us at resources@koora.care. We would genuinely rather know, because we all do better when we help each other get it right.

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