Keep worker records up to date.
Take the pressure out of keeping up with worker screening requirements. Koora brings reviews, upload files and register updates together, guides your next step and keeps outstanding work in view.
Childcare · Disability · Aged Care · Agencies
Less chasing.
A clear next step.
Different portals, different files, different rules to remember. Koora brings the work together around each worker’s role, state and service. Know where to go, what to do and what your team has already completed.
Review the worker
Open the worker’s credentials in your review queue. Check the evidence and complete any register verification through your organisation’s own account.
Complete the register work
Open the relevant portal, prepare a supported upload file or send the required request. Koora puts the details and next steps beside the task.
Record the outcome
Once the action is complete, record it in Koora. Your team can see what has been done and what still needs attention.
Your organisation keeps its register accounts and legal duty. Koora prepares the work and keeps your records. Your team makes the submission or change with the register.
The right next step.
For each register.
All eight states and territories are covered by the screening review workflow. Some systems take a file; others need a status lookup, an employer link or an email request. Here’s the next step for each.
National Early Childhood Worker Register
Eligible Childcare services
Add workers with a JSON file
Prepare additions as a separate file for each service, then upload to the NQA IT System. Complete updates and departures in the portal and record them in Koora.
Read ACECQA’s guidanceEligibility, reviews and deadlines
- Who needs to be included?
- The National Early Childhood Worker Register covers people engaged in relevant education and care roles at approved services, including educators, non-educator staff and labour-hire workers. Visitors are excluded. Check ACECQA’s role guidance and your state’s requirements; the register is not yet mandatory in Western Australia.
- Who completes the reviews?
- Your approved provider or nominated supervisor (AP/NS) sights the required evidence. Koora brings the credentials into the review workflow and records who reviewed them and when. The sighting and legal responsibility stay with your service.
- How do additions, updates and departures work?
- Download the additions JSON for each service, upload it to the NQA IT System and mark the workers as added in Koora. Make updates and record departures in NQA ITS, then record completion in Koora. Downloading a file does not complete the task, and Koora does not submit directly to NQA ITS.
- What needs attention within 14 days?
- Under the national requirements, worker starts, departures and changes to roles or recorded details must be entered within 14 days. Koora tracks addition and credential or name-change work and shows departure tasks. Your service remains responsible for completing every required update on time.
- Is this included, and who receives reminders?
- The NECWR workflow is included on every Koora plan for eligible Childcare services. Choose who manages the schedule and who can review in Worker Screening & Register Updates settings. Scheduled summaries include outstanding NECWR work for authorised reviewers, alongside relevant screening tasks and notices. Forwarded-email notifications arrive independently of that schedule.
Working with Vulnerable People (ACT)
Relevant ACT engagements
Send an employer verification request
Prepare an employer request workbook for Access Canberra. Your team sends the request, checks the reply and records the outcome.
Read Access Canberra’s guidance
Working with Children Connect (VIC)
Victorian organisations and agencies
Upload your worker list as CSV
Prepare a CSV file in Koora to upload to Working with Children Connect, available from 19 October 2026. Your team uploads the file and records the outcome in Koora. Keep track of starters, departures and name changes in the same place.
Read WWC Connect guidance
Working with Children Check (NSW)
Relevant NSW engagements
Verify and link in your employer account
Verify workers through your WWCC Employer Portal account, which links them to your organisation. Record the completed check in Koora.
Read NSW employer guidance
NDIS Worker Screening
Where your organisation has a screening duty
Link the worker and check their clearance
Use your NDIS Worker Screening Database account for the worker’s verification and link. Keep the completed action recorded alongside their evidence in Koora.
Read NDIS Commission guidance
Blue Card (QLD)
Relevant QLD engagements
Link starters and remove departing workers
Link workers in your Blue Card Organisation Portal account. Koora shows the applicable starter and departure work, with the details your team needs.
Read Blue Card Services guidance
Working with Children Check (SA)
Relevant SA engagements
Register or remove your organisation’s interest
Register or remove your organisation’s interest through your Screening SA account. Record the completed action in Koora alongside the worker’s credential.
Read Screening SA guidance
Working with Children Check (WA)
Relevant Western Australian engagements
Check the card and register your cardholders
Use WA’s public validity checker and record the status review in Koora. Register existing cardholders and report departures through WA’s separate form, which also accepts its own Excel template. Koora currently records the status review; employer registrations are managed with WA.
View WA cardholder registration instructions
Registration to Work with Vulnerable People (TAS)
Relevant Tasmanian engagements
Check registration and keep employer details current
Check the worker’s current registration through Tasmania’s checking tool or Employer Portal. Add your employer details and remove them when the worker leaves. Koora currently records the status review; employer details are managed with Tasmania.
Read Tasmania’s RWVP guidanceWorking with Children Clearance (NT Ochre Card)
Relevant Northern Territory engagements
Check the clearance and record the result
Open the NT validity checker from the worker’s review in Koora. Use their name and clearance number or date of birth, compare the result with their record and record your decision. Koora keeps the review outcome alongside the credential.
Read NT clearance guidanceThese are independent government services. Koora is not endorsed by the registers.
Keep important notices
out of scattered inboxes.
Set up forwarding from the inbox that receives your screening registration and status updates. Koora notifies your team when a forwarded email arrives, so you can review it and act from the Compliance queue.
Get your organisation’s forwarding address in Worker Screening & Register Updates settings, then add it to your email forwarding rule. You can also record a notice yourself.
A person checks the match
Koora looks for a matching worker in the forwarded email. Your team confirms the match or chooses the worker and credential. Changes for several workers are recorded separately.
Your review changes the record
Receiving an email alone does not change a credential’s status. An authorised reviewer checks the notice and records the outcome, or records why no action is needed.
Weekly or fortnightly reminders bring outstanding register tasks and notices back to the people with permission to act.