Glossary

NDIS Quality and Safeguards Commission

The regulator overseeing NDIS provider registration, worker screening and conduct.

The NDIS Quality and Safeguards Commission is the national regulator for the disability sector. It registers and regulates NDIS providers, oversees the worker screening system, enforces the NDIS Code of Conduct and handles complaints, incidents and banning orders. Its job is to make sure people with disability receive safe, quality supports.

For workers, the Commission sets the rules you work under, including the Code of Conduct and the requirement to hold a valid NDIS Worker Screening Check for risk-assessed roles. It also maintains the register of banning orders, which lists people prohibited from delivering NDIS supports. Police history is assessed as part of the worker screening process, so there is no separate police check on top of it.

For providers, the Commission defines registration conditions and audit expectations, and it can act against providers and workers who breach them. Meeting its requirements means keeping worker screening current, recording Code of Conduct training and monitoring for banning orders over time. Koora helps providers track these obligations through a single compliance view rather than scattered spreadsheets.

This is general information, not compliance advice. Always confirm requirements with the relevant regulator, and remember that providers keep the legal responsibility to sight credentials and decide who can work.

We work hard to keep it accurate, but the rules change and we will not always get every detail right. If you think something here needs updating, email us at resources@koora.care. We would genuinely rather know, because we all do better when we help each other get it right.

Koora is launching very soon! Be the first to try it out

The first 5 providers we onboard will get $500 off their first year, the equivalent of a free Starter plan.

I'm joining the waitlist for:
Which sectors do you operate in?
Select all that apply.
Which states do you operate in?
Select all that apply.

We're Koora Care Pty Ltd (ABN 75 692 140 248), an Australian company. We collect this information to add you to our waitlist and follow up about Koora. We use a small set of overseas service providers to run our waitlist; under Australian privacy law we stay accountable for how they handle your information. Full detail at koora.care/privacy. To access, correct, or delete your information email privacy@koora.care.

By submitting, you consent to your information being disclosed to our overseas service providers where Australian privacy protections may not apply.