What is a Career Passport? Portable care worker credentials
A Career Passport is a portable, checked record of a care worker's credentials that travels with them between employers. Here is how it works.
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Care workers in Australia spend a lot of time proving they are qualified to do work they are already doing. Every new employer asks for the same National Police Check (Nationally Coordinated Criminal History Check), the same qualifications, the same screening clearances, often re-keyed into a different form or emailed as photographs of paper. A Career Passport is built to end that repetition.
What a Career Passport is
A Career Passport is a portable, checked record of a care worker's credentials that travels with the worker between employers. Instead of a fresh paperwork round at every job, a worker builds their passport once and shares it with any provider that uses Koora. A provider that already holds a worker's records can also start the record and attach what it holds, ready for the worker to claim.
A passport brings together the things a care role depends on:
- Identity and working rights
- A National Police Check or NDIS Worker Screening Clearance
- Working With Children Checks where the role requires them
- Qualifications and training, such as a Certificate III in Individual Support
- Work history and feedback from previous providers
The worker claims and carries the passport. When a worker moves to a new provider, their credentials move with them. An organisation that starts a record keeps the records it added, and the worker always sees what any organisation holds about them and controls what is shared with each workplace.
Checked, and verified where it counts
Not every credential can be checked the same way, and it matters that the language is precise.
Koora's compliance engine checks every credential a worker uploads against the requirements for their role: the right document type, current, matching the worker's details. Once a worker shares their passport or a provider requests access, a Koora reviewer also assesses the documents themselves. For some credentials, Koora can go further and verify against an authoritative source, such as a public state Working With Children Check lookup, AHPRA for registered health practitioners, or a government ban register. Uploaded police checks, qualifications and training records are not verified by Koora. (In-platform National Police Checks, run through an ACIC-accredited body and verified by Koora, are being switched on.)
A passport reflects a worker's compliance at the time it is checked. It is a current-state picture, not a permanent guarantee, which is why credential expiry tracking matters as much as the original check.
Why it helps workers
For a worker, the value is simple. Checked once, carried everywhere. The same passport is ready to share with the next employer, so onboarding is faster and there is less paperwork before a first shift. Koora also tracks expiry dates and reminds a worker before a credential lapses, so a police check or first aid certificate does not quietly expire between jobs.
Credentials are increasingly portable across the care sector. From mid-2026, the Australian Government has proposed a single national worker screening check that would be recognised across both Aged Care and disability. A worker-held passport is positioned for exactly that kind of mobility.
Why it helps providers
For a provider, a Career Passport shortens the gap between hiring a worker and being confident they are compliant. A worker who arrives with a Career Passport has already done the credential legwork, so onboarding is quicker and the records are structured rather than scattered across inboxes and filing cabinets.
A passport does not remove a provider's legal obligations. Providers remain responsible for their own compliance, including any evidence-checking or record-keeping duties that sit with them under the relevant rules. Koora gets credentials organised and checked; the provider still makes the final compliance decisions.
How a worker builds one
Building a passport takes minutes, not days:
- Create a free worker account on Koora.
- Upload your credentials: identity, screening, qualifications and training.
- Koora checks them against your role's requirements, and verifies the ones that can be checked at source.
- Share your passport with any provider that uses Koora. Sharing also puts your documents in front of a Koora reviewer.
A Career Passport is free for care workers. If you work across Aged Care, disability or childcare, the same passport carries your credentials across all of them.
Frequently asked questions
Is a Career Passport an official government document?
No. A Career Passport is a worker-held record on the Koora platform. It organises the credentials a worker already holds, such as their National Police Check, qualifications and screening clearances, and checks them against the requirements for the worker's role. The underlying credentials are still issued by the relevant authorities, and providers keep their own legal compliance obligations.
Does Koora verify my credentials?
Koora's compliance engine checks every credential a worker uploads against the requirements for their role, and verifies certain credentials against an authoritative source where one is available, such as a public state Working With Children Check lookup, AHPRA or a government ban register. Once a worker shares their passport or a provider requests access, a Koora reviewer also assesses the documents themselves. Uploaded police checks, qualifications and training records are not verified by Koora; in-platform National Police Checks, run through an ACIC-accredited body and verified by Koora, are being switched on.
How much does a Career Passport cost a worker?
A Career Passport is free for care workers. Workers build and carry their own passport at no cost.
This is general information, not compliance advice. Always confirm requirements with the relevant regulator, and remember that providers keep the legal responsibility to sight credentials and decide who can work.
We work hard to keep everything accurate, and our compliance engine keeps up with the rules as they change. Even so, we might get a detail slightly wrong or miss something. No one's perfect. If you think something here needs updating, email us at resources@koora.care. We would genuinely rather know, because we all do better when we help each other get it right.
Bring your compliance into one place
Workers build a free Career Passport. Providers see role requirements and gaps in their workforce records. Your first five workers are free of passport-access charges.